Can you tell me if I simply need to wait for days to use my brand new device, or if there has been some resolution not shared here?Īssuming that other's feedback has not "gone unnoticed" as you say, then shouldn't this issue have been resolved in the 6 plus months since it was first reported in this thread? If this has been a known issue, it seems as though it should be communicated to potential buyers, but I guess that would impact your sales, wouldn't it? I have tried several times: removing the device from Bluetooth on the PC, removing the device from the Fitibit app, repairing with the app, and updating the Charge 4 from within the app.Ĭurrently the Charge 4 has been doing this for 16 hours.Device will synch, but when removed from the charging cable reverts to "Download or update the Fitbit App".Device is fully charged, connected via cable to Windows 10 computer.I just got my Charge 4 yesterday and am experiencing the exact same issues noted above:
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